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FAQ

by hbrrc

Have a question? We have the answers.

Here are some common questions that customers frequently ask. If you can’t find the answer you’re looking for, feel free to contact us.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, cash, and Venmo . You can select your preferred payment option during the checkout process.

What is your return policy?

If the item is a food product, we cannot accept returns. We cannot guarantee the item’s freshness if it is past its “eat by” date.

How long does shipping take?

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How long does shipping take?

Shipping times may vary depending on the product and your location. Generally, our standard shipping takes 3-7 days. You can choose expedited shipping for faster delivery.

Jill’s Kitchen is where authentic Taiwanese food is made freshly. 

Order your customized gift set or baking products now! 

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